Member Groups

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Northeast Pharmacy Service Corp. (NPSC)

  • Pat Monaco, President/CEO
  • 1661 Worcester Road, Suite 405
  • Framingham, MA 01701

NPSC was founded in 1991 to provide services, support and advocacy to independent community pharmacies in New England.

Advocacy organization for independent pharmacy

  • Assistance in governmental regulatory issues
  • 1-800 number to live problem solvers
  • Accreditation assistance
  • FSA/HRA card processing assistance
  • Close working relationship with NCPA


  • Access to healthcare attorney
  • Email network with critical information
  • Super Help Desk/Consulting services for 3rd party
  • Expert field personnel
  • Annual Expo

NPSC is comparable to “chain headquarters”

  • Selective network contracting for third party
  • Issue resolution
  • Fiduciary services - ACH (direct deposit) for contracted programs
  • Audit assistance

GPO (Group Purchasing Organization)

  • 3 Prime wholesalers
  • 20 Direct generic contracts accessed through prime wholesalers
  • Over 50 vendors
  • Incentives for compliance (network received 48% of operating income in 2008)


  • – tools, links, templates and more
  • HIPAA Program – 2 manuals, forms, certificates, training DVDs for employees
  • Medication Error Quality Assurance
  • Combat Meth Act – education, certification, bound log books
  • Pharmacist Guide to Store Ownership
  • Pharmacy Tech training program
  • Fraud, Waste, and Abuse
  • Red Flag Rules Policy and Guidance